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Apr 30
2009
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It's Catching (Not the Flu)Posted by Joy in Experiential Tourism |
Did you know that a catchy package name can increase your bookings by over 100%? That tidbit was one of many we picked up at NS Tourism's Product Development Day in Stellarton, yesterday. Joe Veneto of Opportunities Unlimited in Quincy, MA, taught us "The Secrets of Travel Packaging Success". And there is a lot to learn. I'll be sharing much of it with you on this blog over the next several days.
Back to creative package naming - if you saw a package named "Red Neck Romp" (Guy's Getaway) or "Mud & Mischief" (A Romantic Weekend), it would be pretty hard not to click on that link, wouldn't it? Even if you had no intention of booking it, your curiosity would get the better of you! Some other great ones he shared with us: "Catch & Cook" (Fishing adventure), "You Kill It, We Grill It" (Hunting/fishing adventure), "Breaking Up-I'll Get Over Him!" (Retreat for recently single women), "Women Who Wine" (Wine tasting weekend), "Four Play & Romance Package" (Golf and ....whatever getaway). Some of these could work here, but of course we have local experiences which we can get all creative about naming ourselves.
Some tips - three words work well in a title, as does alliteration. The wording and images describing the package have to be compelling enough that the potential visitor "emotionally goes on vacation as soon as they see the package". More on all this later....
The Saltscapes Expo last weekend at Exhibition Park in Halifax was bigger and better than ever, with several exhibitors from our region in attendance, including Annapolis Digby Economic Development Agency. 'Golf and Gardens' is our theme, reinforced with posters, panels and giveaway bookmarks directing visitors to our
With the Golf and Gardens billboards going up in metro May 4, awareness of our region is being driven in new and exciting ways. If you have packages or experiences you would like to list our
One of our experiential tourism providers has gained such a reputation for excellence in her field that she is presently facilitating workshops in New York State! Vicki Graham of Hooking by the Sea Retreats (visit her at
Guests can find out about packages online, whether their tastes favour golfing, theatre or whale watching, for example. They are then directed to call the Inn to make the actual bookings. While online booking may be preferred by many travellers, it is expensive for smaller operators to justify setting up that type of site infrastructure. The phone booking system is working well for most of our local accommodations providers.
One operator, Fundy Adventures in Gulliver's Cove, is making sure that their clients leave with a full appreciation for Fundy's glory. By participating in one of several specially developed experiences, visitors encounter the Fundy "hands on", and leave with plenty of bragging rights to share with friends when they return home. Check out some of these adventures at
Who doesn't like the idea of getting something for nothing? Freebies, two-for-ones and discounts are as old as tourism itself because they have proven themselves to be effective marketing tools. By offering a free or discounted "teaser", like a free meal for one person, visitors are enticed to spend more at a particular business. Local businesses can capitalize on this time-tested tool by offering cross-discount coupons, for example. Visitors enjoying a meal at a particular restaurant could be given a coupon for a 15% discount at a local gift shop, while customers at the gift shop would receive a discount coupon for the restaurant. Several of our local businesses have found this simple tool to be highly effective. And it can be expanded to include any number of businesses wishing to participate.
Do what you do best and partner for the rest - we've heard that before and will hear it again, because it is so important when building experiential packages. If you don't have the skills or the facilities or the product, no fears! Someone else in the community can provide what you need and will probably welcome the opportunity to work with you.